Ordering Information

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EASY-TO-ORDER
Please phonee-mailfax, or mail your order to the attention of customer service, or order online (U.S. and other countries). Remember to supply your name, purchase order number, shipping address, billing address, telephone number, and email.

ORDER ONLINE
All orders are processed through a secure server. Acceptable forms of payment are CREDIT CARD or a PAYPAL account (a PAYPAL account is not required for payment). Confirmation of payment will be made via email.

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If you are located OUTSIDE of the U.S. or Canada, please click here for additional information.


Downloadable order form (optional):
Write-in (pdf) Use for fax or mail orders.

Phone: 610.584.2706 (Mon-Fri 10:00A-4:00P EST)
E-mail: info@tulipbiolabs.com
Fax: 610.584.2706
Mail: Tulip BioLabs, Inc., PO Box 334, West Point, PA 19486 USA

SHIPPING
Products are shipped F.O.B. West Point, PA, USA. Shipping charges (for most items USA US$20, Canada US$40, and other countries US$65) are prepaid and added to your invoice. US orders are normally processed Mon thru Thu until 4:00PM EST, and are shipped via FedEx Standard Overnight. Orders to Canada and other countries are processed on Fri, Mon and Tue, and are shipped via Fedex International Priority (delivery in 2 - 5 days). Shipping charges for Items which require packaging with blue or dry ice (e.g.: ELISA kits) are added to your invoice, and are shipped via Fedex 1 or 2 day service.  There may be restrictions or additional fees to ship to certain countries, and you will be contacted as necessary.  Please feel free to contact us if you have any shipping questions.
If you are located OUTSIDE of the U.S. or Canada, please click here for additional information.

CREDIT TERMS
Net 30 days. Overdue amounts are subject to carrying charge at 1.5% per month (18% per annum).

LIMITATIONS
All products are available for research use only and are not approved for use in humans or in clinical diagnosis.

RETURNS
If it is necessary to return a product to us, please call for a return authorization prior to shipping the product. No credit or exchange will be permitted without prior authorization. Our product liability is limited to your purchase price or product replacement.

SPECIAL ORDERS
Please contact us for special orders and for pricing on larger quantities by phone, fax or e-mail.

TECHNICAL SUPPORT
Product information may be obtained on the datasheets supplied with the products or located on this website. Please contact us for any additional technical information or assistance by phone or e-mail.

©2017 TULIP BIOLABS, INC. 
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